Passerine

Passerine is an all-day cafe, restaurant, and bottle shop that celebrates regional producers' hard work and abundance of fresh ingredients. Our French-inspired progressive American menu, unique batch-driven beverage program, and wine list that amplifies the emerging voices of the East Coast fermentation community are all part of our commitment to prioritizing seasonality, ethics, and sustainability.

Our goal is to build a team of people who love food and drinks, local ingredients, and celebrating hospitality. Positive attitude, willingness to learn, and the ability to work well with others are more important than technical skills or experience. We share responsibility for our restaurant's success and want people who want to be part of that. We're creating a collaborative, educational environment that encourages curiosity and participation from start to finish of your shift.

You'll join a team of professionals invested in each other's growth and development. They look for ways to improve daily. Asking questions isn't scary for them, and they're always happy to help. If you’re willing to learn and embrace the guidelines behind Passerine’s unique style of service, then join us!

Who you are

As a member of the Service Staff, you set the tone for the guests' experience by being their first point of contact when they walk into Passerine. You are highly skilled at uncovering each guest's needs, then following through with a meaningful hospitality experience. Not only are you the person who welcomes them into our space, but you’re also the person who guides them - educating, inquiring, and reassuring every step of the way about what to expect. You help each guest understand Passerine's unique service style and ensure they are comfortable throughout their time in the restaurant. You are the face of Passerine and the reason guests come back.

What you’ll do

• Maintain the cleanliness of the restaurant and ensure that all tables are properly set and ready for service
• Maintain working knowledge of the food and beverage program along with seasonal dishes and chef specials as they are available.
• Engage with customers and staff in a friendly and helpful manner.
• Follow all cash handling procedures as defined by the operation
• Perform opening and closing duties as outlined by management
• Answer customer inquiries and provide appropriate product-related information
• Accurately completes sales using POS system according to established procedures.
• Windex, wipe down, dust, clean and polish, as needed.
• Perform other duties as assigned

Requirements

• Ability to deliver great hospitality in any environment and to be invigorated by constant personal interaction
• Strong people skills-you’re approachable, a good listener, and empathetic
• Ability to stand, walk, and use stairs for extended periods
• Ability to lift up to 50 pounds
• Flexible schedule, including nights, weekends, and holidays
• Ability to communicate effectively and respectfully with guests and colleagues.
• Ability to multitask, take direction from the Captain, and keep an organized section.
• Should be passionate about food and beverage as well as furthering their education in the restaurant industry.

Benefits

• Competitive compensation with bonus opportunities
• Comprehensive medical and dental insurance
• Paid Time Off
• Volunteer Time Off
• Parental Leave/FMLA
• Employee assistance program to support mental well being
• Personal development opportunities